How to order

Contex Energy delivers industrial valves, actuators, compensators and related equipment for energy, gas, thermal power, HVAC and industrial systems. Due to the technical nature of the products and the different requirements of each project, ordering is not done through standard online purchasing.

Every inquiry is reviewed individually, based on the system's operating parameters, project documentation, type of medium, pressure, temperature, nominal diameter, standards, and installation conditions.

This approach allows the Contex Energy team to propose a technically appropriate solution and prepare a quote tailored to the specific requirements of the project.

Ordering process

1. Send an inquiry

The first step is to send an inquiry via the contact form, email or phone. The inquiry should specify what type of product, service or technical support you are looking for, as well as basic information about the system or project.

If you have project documentation, technical specifications, an equipment list, a tender, or a drawing, we recommend attaching them to your inquiry so our team can assess the requirements more precisely.

2. Provide technical data

The system's technical parameters are the most important factor for properly defining equipment. Depending on the type of product, it is useful to provide data such as:

• type of medium;
• working pressure;
• working temperature;
• pipeline nominal diameter;
• connection type;
• material;
• required standards;
• operating method;
• installation conditions;
• required quantity;
• delivery deadline;
• project or tender documentation, if available.

This data helps avoid incorrect equipment selection and ensures the quote is aligned with the system's actual operating conditions.

3. The Contex Energy team analyzes the request

Upon receiving the inquiry, the Contex Energy expert team analyzes the information provided and reviews the project's technical requirements.

If additional clarification is needed, our team may contact you to supplement the data, verify operating parameters, or align the specification with the specific application.

4. Proposal of a technical solution

Based on the available information, Contex Energy proposes an appropriate solution. This may include selecting the type of valve, actuator, compensator, strainer, check valve or other equipment, as well as a recommendation for the appropriate design, materials, standards, and operating method.

For services, the proposal may include consulting, execution of works, servicing, maintenance, or support with tender and project documentation.

5. Preparation of a quote

Once the technical requirements are defined, a quote is prepared with relevant information about the equipment, service, scope of delivery, deadlines and commercial terms.

The quote is prepared individually, as price and delivery time depend on the manufacturer, equipment type, quantity, technical requirements, certification, availability, and the specifics of the project.

6. Order confirmation and execution

Once the quote is agreed and the order confirmed, the process of procurement, delivery, execution of works, or organization of servicing begins, depending on the type of request.

The Contex Energy team can also provide support during project execution, including communication with manufacturers, documentation review, quality control, and technical coordination.

Which products you can order

Through the Contex Energy team, you can send an inquiry for industrial valves, actuators, and related equipment for pipeline and energy systems.

The most common products include:

• ball valves;
• butterfly valves;
• gate valves;
• globe valves;
• check valves;
• strainers;
• compensators;
• electric actuators;
• pneumatic, pneumo-hydraulic and electro-hydraulic actuators.

All products are defined according to the requirements of the specific system, rather than as a universal catalog-style online order.

Which services you can request

In addition to equipment supply, Contex Energy provides services in the field of energy, industrial systems, and technical support.

You can send an inquiry for:

• consulting and support in energy;
• support in equipment selection;
• connecting with partners;
• assistance in preparing a tender proposal;
• execution of works in the energy sector;
• servicing and maintenance of industrial valves and actuators;
• support during project execution.

What to include in your inquiry

To ensure the most precise response possible, we recommend including the following in your inquiry:

• company name;
• contact person;
• type of product or service you need;
• basic project description;
• area of application;
• system technical parameters;
• required quantity;
• whether project or tender documentation exists;
• desired delivery or execution deadline;
• additional requirements regarding standards, certificates, or manufacturer.

If you don't have all the information at the time of sending your inquiry, you can send basic information, and the Contex Energy team will guide you on what else is needed.

How to start ordering

To get started, simply send basic information about the product, service, or project for which you need support.

If you have technical documentation, a specification, or a tender, you can submit them with your inquiry. Based on this, the Contex Energy team will analyze the request and propose next steps.